Privacy Policy

We use the collected information to:

• Respond to enquiries and requests
• Schedule and manage site visits
• Share project details, brochures, and availability updates
• Communicate via call, email, SMS, or WhatsApp
• Improve our website, services, and customer experience
• Maintain internal records and compliance requirements

By submitting your personal information through the website or related forms, you consent to our collection, use, storage, and processing of such information for the purposes described in this Privacy Policy, including for responding to your enquiries, scheduling site visits, and sending you communications relating to our projects. We may also process your information where necessary for our legitimate business interests (such as improving our services and ensuring network and information security), to comply with legal obligations, or as otherwise permitted under applicable law.

Your information may be shared only:

• With authorized internal team members for project coordination
• With trusted service providers and partners strictly for operational and support purposes (e.g., website hosting, analytics, customer relationship management, and site visit coordination), who are bound by appropriate confidentiality and data-protection obligations.
• When required by law, regulation, or legal process

All shared data is handled with appropriate confidentiality and security measures.

Our website may use cookies or similar technologies to:

• Enhance user experience
• Analyze traffic and user behavior

We may use analytics tools and similar technologies to help us understand how visitors use the website, measure traffic, and improve performance. Certain cookies are essential for the functioning of the website, while others (such as analytics cookies) help us improve user experience. You may control or delete cookies through your browser settings; however, disabling certain cookies may affect the functionality or performance of the website.

You may disable cookies through your browser settings; however, some website features may not function optimally.

• In the event of any material security incident affecting your personal information, we will take appropriate steps in accordance with applicable law and our internal policies, which may include notifying affected individuals and/or relevant authorities where required.
• We retain your personal information only for as long as is reasonably necessary for the purposes for which it was collected, including to respond to your enquiries, manage site visits, provide project information, comply with legal, regulatory, accounting, or reporting requirements, and enforce our rights. The specific retention period may vary depending on the nature of the information and the context in which it was collected. We may retain certain information for a longer period where required or permitted by applicable law.

The website may contain links to third-party websites such as map services or external platforms. Janatha One is not responsible for the privacy practices or content of such third-party websites. Users are encouraged to review their respective privacy policies.

You have the right to:

• Request access to the personal data we hold about you;
• Request correction or updating of your personal information where it is inaccurate or incomplete;
• Request deletion or restriction of processing of your personal information, subject to legal and contractual limitations; and
• Opt out of receiving promotional or marketing communications at any time.

To exercise these rights or to withdraw your consent, you may contact us using the details provided below, clearly stating your request and sufficient information to identify you. We may need to verify your identity before acting on your request and may retain certain information where required by law, for legitimate business purposes, or for dispute-resolution and enforcement needs.

If we become aware that we have collected personal information from an individual under the age of 18 without appropriate consent, we will take reasonable steps to delete such information or obtain consent from a parent or legal guardian, as required by applicable law.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the website indicates acceptance of the revised policy. Where appropriate, we may notify you of material changes to this Privacy Policy by updating the "Last Updated" date, posting a notice on the website, or by other reasonable means.

By providing your phone number, email address, or other contact details, you consent to receiving communications (including calls, SMS, WhatsApp messages, and emails) from Janatha One and Janatha Group relating to our projects and services. You may opt out of receiving promotional communications at any time by using the unsubscribe mechanism provided in the message or by contacting us at the details below. We will endeavor to honor such requests within a reasonable time and in accordance with applicable telecom and Do-Not-Disturb (DND) regulations.